Shipping policy
Shipping Policy
Last updated: January 20, 2026
Thank you for shopping with Gorras RM. Below is our shipping policy so you know exactly what to expect after placing an order.
Processing Time
All orders are processed within 1–3 business days (excluding holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
During high volume periods (new drops, holidays, promotions), processing times may take slightly longer.
Shipping Time (Estimated)
Shipping times may vary depending on your location and carrier delays.
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Standard Shipping: 3–7 business days
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
Free Shipping Offer
Customers who purchase 2 hats or more qualify for FREE standard shipping.
Tracking Your Order
Once your order ships, you’ll receive a tracking number by email.
Please allow 24–48 hours for tracking updates to appear after shipment.
Incorrect Address / Returned Packages
Please double-check your shipping address before placing your order.
If an order is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the cost of reshipping the package.
Lost, Stolen, or Delayed Packages
Once your order is shipped, the carrier is responsible for delivery. If your package is delayed, lost, or marked as delivered but not received, please contact the carrier first.
If you still need help, contact us at lasgorrasrm@outlook.com and we’ll do our best to assist you.
Contact Us
If you have any questions about shipping, please contact us:
Email: lasgorrasrm@outlook.com
Business Hours: Monday–Friday, 9AM–5PM (PST)